Terms of service

Welcome to stitch + tail! These Terms of Service (“Terms”) govern your use of our website and services. By visiting or purchasing from stitchandtail.com, you agree to these Terms. Please read them carefully.
 
1. general conditions
We add a little bit of magic to everything we hand-select, but we also ask that you use our website responsibly. You may not use our well-chosen products or site for any unlawful purpose or to violate any laws in your area. We reserve the right to refuse service to anyone, at any time, for any reason.

2. accuracy of information
We work hard to ensure product descriptions, images, prices, and availability are as accurate as possible. However, from time to time, small errors may occur. We reserve the right to correct these, and to update or cancel orders if necessary.

3. products & availability
Each stitch + tail toy we hand-select is handcrafted by trusted brands, making every piece unique. Because of this, slight variations in size, stitching, or color are natural and part of the magic. We may discontinue products at any time without notice.

4. billing & account information
You agree to provide complete, current, and accurate billing and account information for all purchases. We may cancel an order if payment cannot be processed or if fraudulent activity is suspected.

5. returns & refunds
We want every stitch + tail toy to bring joy + a sprinkle of magic. If you’re not completely delighted, returns and refunds are handled in accordance with our Return Policy, available on our website.

6. third-party links & services
Sometimes our site may include links to third-party websites. We are not responsible for the content, accuracy, or practices of those external sites.

7. intellectual property
All content on this site—including text, logos, images, and product designs—is owned by stitch + tail and/or the trusted brands we purchase from and may not be used, copied, or reproduced without permission.

8. limitation of liability
stitch + tail offers separate handpicked collections for children and for pets. While all toys we hand-select are thoughtfully crafted with care by trusted brands, stitch + tail and the trusted brands are not liable for any injuries, damages, or losses that may result from the use of our handpicked products or website. We recommend always supervising children and pets during play.

9. changes to terms
We may update these Terms of Service from time to time. Any updates will be posted on this page, and continued use of the website means you accept the revised Terms.

10. contact us
Questions about our Terms of Service?

Sprinkle us a note at hello@stitchandtail.com